![]() Sometimes, the stickiness from the labels can get on the roller or other parts of the printer. If it's a USB cord, is it correctly plugged into the printer and the back of your computer? Try plugging the USB into a different port on your computer.If it's connected via an Ethernet cord, check if it's correctly plugged into the printer and the router or switch? Try plugging it into a different port on the router or switch.Is it correctly plugged into both the printer and the power source? Reset the paper, close the printer and hit the feed button, just to double-check. Make sure there is paper, with the label side facing up. The first thing you should do when your label printer is acting up is: check all the hardware. Other models may work, but are not supported by the Ascend support team. Note: The Zebra® ZD410™ (USB and Ethernet models) is compatible with Ascend.
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